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FAQs

Find the best care for your mental health

Sign up for free to receive personalized options for care, online or in person

HOW IT WORKS

We’ll help you build a personalized plan for your care

  1. First, tell us a little about yourself so we can recommend personalized options
  2. Select the right path for you — whether that’s meeting with a specialized provider or engaging in a library of research-based resources that can help you build new skills and start feeling better

“Having this resource available hs been truly life-saving. I would not have sough help of not for my company uaing Lyra to support mental health.”

DIVERSE PROVIDER NETWORK

“Having this resource available hs been truly life-saving. I would not have sough help of not for my company uaing Lyra to support mental health.”

Access our diverse network of providers and get care that’s tailored to your specific needs

Diversity, equity, inclusion, and belonging are fundamental to the Lyra mission. Lyra takes a culturally responsive approach to supporting people across a wide range of clinical needs, cultural backgrounds, and abilities. Our diverse network of providers with varying cultural identities and clinical expertise helps make access to care easier than ever.

 

Still have questions?

Here are just a few of our frequently asked questions. You can find more information specific to your employer’s benefits plan by signing into your free Lyra account.

About ElementalHealth.Group

Lyra is a confidential benefit. When you use Lyra, this will not be revealed to your employer without your permission, except as required by law and within HIPAA guidelines. For more details on how Lyra manages information about participants, please see our privacy policy and HIPAA Notice (U.S).

 

Signing up for a Lyra account is free. Once you sign up, you can learn more about the coverage, eligibility, and costs offered by your employer.

 

Lyra provides mental and emotional health care that is effective, convenient, and personalized. We’ll match you to proven treatments and the right care for your needs, whether that’s short-term care with our network of top providers or other resources available through your employer’s benefits plan such as mental wellness content and exercises, or work-life services.

How does it work?

First, create a free account. Then use our online platform or contact our team directly to tell us what you’re going through. We’ll share how we can help with different care options and mental wellness tools that fit your needs and preferences, and get you started right away.

 

It usually takes just a few minutes to create an account and get access to mental wellness content and exercises. Or if you’re looking to meet with a provider, answer a few questions about how you are feeling, your needs, and your concerns, and we will recommend some options for you.

About Lyra Providers

Depending on the provider and your preferences, you may meet in-person or over video. If you meet over video, our providers are required to utilize secure and regulation-compliant platforms to protect your privacy.

 

Lyra has providers that self-identify across a broad range of racial, gender, sexual orientation, and other cultural identities.

 

Lyra has providers with a broad range of clinical expertise and specializations, including racial stress and trauma, PTSD, and the needs of members from historically underrepresented communities.

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